FAQs

Your right to know

How to place an order?

Once you have finished adding items to your cart, simply click the “Check Out” button on the Shopping Bag page and we will guide you through the checkout process.

Which methods of payment do you accept?

We accept credit cards, debit cards, PayPal, and bank transfer (via PayPal).

How safe is my personal information?

Our site uses a Secure Sockets Layer (SSL) protocol to encrypt all personal information sent during the check out process. For more information on how we secure and use your information, please consult our Privacy Policy.

Do Volterin tool belts come with a warranty?

Yes, we offer a warranty on our tool belts to ensure your satisfaction. Please refer to our warranty page for more information on the coverage and terms.

How does shipping work?

We partner with global merchants and artisans in order to provide you the best prices and the most interesting products. This means that your order is shipped from global areas such as Germany, USA, Thailand, Tibet, China, India, etc. Our global suppliers provide tracking numbers and we do offer a 100% satisfaction guarantee. Because we ship directly from our partners in these countries, your item may take 6-20 days to arrive. Please do not panic if it does not show up immediately, it's on its way :)

We offer international shipping options too - no matter where you are, you can buy from us! For more information on shipping check out our shipping & delivery page.

Does Volterin offer international shipping?

Currently, we primarily serve customers in the USA. However, we are exploring international shipping options. Please get in touch with our support team for more information on international orders.

Can I return a product if it arrives damaged or if there is a manufacturing defect?

Absolutely. If your product arrives damaged or has a manufacturing defect, please contact our customer support team immediately. We will arrange a replacement or refund per our warranty and returns policy.

Are Volterin belts adjustable?

Yes. All Volterin tool belts come with an adjustable design to ensure a comfortable and secure fit for a wide range of waist sizes.

How do I choose the right size for my tool belt?

We understand the importance of finding the perfect fit for your tool belt. That's why we're proud to offer a solution that eliminates the need for different sizes. Volterin tool belts are meticulously crafted using innovative materials and adjustable features, allowing them to adapt effortlessly to your waist size. Whether you're a carpenter, electrician, or any other professional, Volterin belts are designed to provide an optimal fit for everyone.

If you have any further questions or need assistance, our dedicated customer support team is always available to help. Choose our tool belts, designed to fit you perfectly and enhance your work experience.

What tools can I store in Volterin tool belts and pouches?

Volterin tool belts and pouches are designed to accommodate a variety of hand tools commonly used by carpenters and electricians, including Hammers, Screwdrivers, Pliers, Wrenches, Utility knives, Tape measures, Levels, Chisels, Wire cutters, Flashlights, Drill bits, Electrical testers, Nail sets and many more.

How do I clean and maintain my leather tool belt?

We provide detailed care instructions on our website. Typically, you can clean your leather tool belt with any good quality leather conditioner available in the market. The nylon part of the belt can be cleaned with a damp cloth. Avoid excessive exposure to water and direct sunlight to maintain the leather's quality.

Are there any special care instructions for the leather material used in your tool belts?

We recommend periodically applying leather conditioner to keep the leather supple and prevent it from drying out. For more updated, detailed care instructions, please keep visiting our website.

Do you offer bulk or wholesale pricing for businesses or contractors?

Yes, we offer bulk and wholesale pricing options for businesses and contractors. Please get in touch with our sales team to discuss your specific requirements.

Are Volterin leather tool belts suitable for both left-handed and right-handed users?

Yes, Volterin tool belts are designed to be versatile and can be comfortably worn by both left-handed and right-handed individuals.

Do you offer replacement parts or accessories for your tool belts?

Yes, we provide replacement parts and accessories such as buckles, straps, and pouches. Contact our customer support team to inquire about specific replacement items.